Hi, <BR>In my asp code, i embedded a code where it will send an html page into an email that html page has a mailto html property. The users of that will be receiving the html email will be using MS Outlook. The problem is in some email client, when we press the button that holds the mailto property, the correct formatted txt of the pre-defeined email body will show up. While on some other email clients, the new line or next line cant be recognized by outlook, so the body of the email is encoded in such a way that there are no next line. I am using the escape characters of %20; %0A and %0D.<BR><BR>Where did i go wrong why some of the email clients of the same version wont let the formatted text email body work.<BR><BR>thanks in advance.