I am a student at the University of Sheffield studying Information Management investigating the use of virtual communities in solving technical IT issues. To aid me in my studies I have designed a questionnaire which, if possible, I would like members of this forum to answer. The questions will only take a few minutes to complete. <BR><BR>Thank you very much for your time<BR><BR>Link to questionnaire:<BR>http://www.angeltowns.com/members/jfellowes/web%20questionnaire.htm<BR><BR><BR>Jamie Fellowes<BR>