I use VB.NET to integrate with crystal report 9.0 to print a report with custom paper size (using Dot Matrix printer). I have already added a custom paper size in the printer server and set the paper size in crystal report. However,<BR><BR>1. in web form, the crystal report viewer perview cannot identify the paper setting and use A4 instead. The print out is always with A4.<BR><BR>2. in win form, the crystal report viewer preview looks fine but the print out is like printing on "Letter" only. When I export the report to Doc/Rtf, the document uses "Letter" also.<BR><BR>I&#039;ve search over the internet and found one solution published by Crystal Technical Support. <BR>http://support.businessobjects.com/library/kbase/articles/c2010101.asp<BR>I followed its suggestion to expose the system account to be able to display the report with the custom size but failed.<BR><BR>Anyone has some hints to me? Thanks!